Business services are the various tasks that a business needs to perform to run smoothly. These services can include marketing, production and technology solutions. Some of these services are highly technical and specialized, while others are less technical and more general in nature. They can provide an organization with valuable support that helps it achieve its objectives. Among the common types of business services are accounting, marketing, consulting, IT, legal, advertising, logistics and more.
As the world’s economy grows increasingly complex and volatile, business services require companies to adopt new business models and foster an agile culture to meet these demands. This approach can result in cost savings, increased organizational flexibility and quicker service delivery. Fortunately, there are five key factors that can help businesses become more agile and adaptable.
The main differences between business services and goods are that they are non-transferable. This means that there is no exchange of ownership. For example, a bank employee might be very nice to one customer while being brutal to another. Another major difference between business services and products is that business services are not stocked. This is because they are perishable. They also do not have the same level of inhomogeneity as goods.
Pricing business services is generally based on their value, a value that is mostly determined by the customer. However, competition may also have a bearing on pricing. The value of a service will often depend on the level of experience and knowledge that the customer has. Most customers are able to gauge a service’s value and will pay as much as they perceive it is worth. This leads many businesses to price their services based on what they believe the market will bear.